How are we regulated?

We believe that ensuring your Managing Agent is properly regulated should be essential.

After all, your home is almost certainly your most valuable asset and your Managing Agent will look after and be responsible for large sums of service charge and reserve fund monies.

We are a privately owned firm of Chartered Surveyors and, as such, are required to abide by the Rules, Regulations and Byelaws issued by The Royal Institution of Chartered Surveyors (RICS). Amongst other Regulations, this requires us to have a formal set of complaints handling procedures, details of which are available upon request. In addition, we are corporate members of The Association of Residential Managing Agents (ARMA). Furthermore, we employ experienced and qualified Property Managers, most of whom have a personal qualification in property management from The Institute of Residential Property Management (IRPM). This means that they have passed sets of exams to satisfy an independent examiner that they have sufficient knowledge of the relevant legislation as well as enough experience in the day to day management to properly manage blocks of flats.

We are authorised and regulated by the Financial Services Authority in respect of insurance mediation activities, which allows us to negotiate and place insurance policies with any broker/insurer. It also means that we can legally deal with and administer insurance claims. We are ISO 9002 accredited, working to an approved set of processes and procedures, thus providing a tangible quality assurance benchmark. We are independently audited by an external ISO inspector every 9 months to ensure continued compliance. Finally, we are registered under the Data Protection Act.

The Team

David Ferguson

BSc 

Senior Property Manager

CONTACT ME ON:

T: 020 7148 6786

M: 07931 638404

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Linda Haedicke

ACMA CGMA AIRPM  

PROPERTY MANAGEMENT ACCOUNTS - TEAM LEADER

CONTACT ME ON:

T: 020 7148 6782

 

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Trupty Patel

ACMA CGMA  

PROPERTY MANAGEMENT ACCOUNTS

CONTACT ME ON:

T: 020 7148 6787

 

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William Heneker

BSc (Hons) FRICS FIRPM  

Director

CONTACT ME ON:

T: 020 7148 6784

M: 07909 526531

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John Strickland

MIRPM AssocRICS  

ASSOCIATE - DEPUTY HEAD OF DIVISION

CONTACT ME ON:

T: 020 7148 6789

M: 07738 579405

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Sally Templeman

 

PROPERTY MANAGER

CONTACT ME ON:

T: 020 7148 6790

 

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David Hayes

FCCA 

Finance Director

CONTACT ME ON:

T: 020 7148 6781

 

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Eva Skobiej

MA BA AIRPM 

Property Manager

CONTACT ME ON:

T: 020 7148 0502

M: 07702 951882

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Natalie Chipoyera

 

Property Management Accounts Assistant

CONTACT ME ON:

T: 020 7148 6780

 

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Lucinda Barnes

 

Property Management Administrator

CONTACT ME ON:

T: 020 7520 2301

 

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